--- title: "Privacy Policy" description: "Legal privacy policy of AISeer Intelligence Systems Pvt. Ltd. for TrustAstrology, covering what data is collected and how it is used." type: policy category: policies topic: privacy canonical_url: https://www.trustastrology.ai/privacy lang: en updated: "2026-08-31" keywords: - privacy - personal data - otp - birth details - aiseer output: legal related: - /terms - /contact-us - /payment-policies --- This is the privacy policy for TrustAstrology.ai, operated by AISeer Intelligence Systems Pvt. Ltd. Last updated on the page: 31 Aug 2026. Using the site means you agree to this policy. If you do not, do not use the site. This markdown is a map of live headings, not a full TOS reprint, and not a substitute for the HTML. ## When to use Use this when you need a map of the live Privacy Policy. Open `https://trustastrology.ai/privacy` for the controlling legal text. Do not use this twin as the signed contract, as Terms of Use, or as a contact form. ## What you need - Required: nothing to submit. This is a legal document. - Optional: none. There is no birth form on this URL. - Sign-in: not required to read the HTML policy. ## What you get - Format: legal HTML at `/privacy`. This twin names headings and coverage; it does not paste the TSX body. - Live H1: Privacy Policy. Last Updated: 31 Aug 2026. - Major on-page section headings (map only): USER'S CONSENT; Collection of Personal Information; PURPOSE AND USE OF DATA/INFORMATION COLLECTION; Data Deletion; Voice Recording and Microphone Permission; Camera Permission; COMMITMENT; INFORMATION COLLECTED BY WEBSITE; PERSONAL IDENTIFIABLE INFORMATION (Creating an account / Registration data; Log Files, IP Address and Cookies; Miscellaneous Activities); NON - PERSONAL IDENTIFIABLE INFORMATION; SECURITY MEASURES; USAGE OF THE INFORMATION; CONFIDENTIAL; CHILDREN PRIVACY POLICY; Safety and Security; DISCLAIMER; Contact Information (AISeer Intelligence Systems Private Limited). - What the document covers (not a reprint): Rules on what is collected and why. Registration uses a phone number for OTP, plus first name, last name, and date of birth for many services. Birth details and forecasts made from them are treated as user information used to run the Website. The policy is meant to be read with the Terms of Use. You can delete your account from Account, My Profile, Edit, and Delete Account. You may also email support@trustastrology.com for help. Camera and gallery access lets you upload images in chat, including palm or face photos, profile photos, and other images you choose to share. Images are processed only when you initiate an upload. Opening HTML names the operator AISeer Intelligence Systems Pvt. Ltd. (“Company”, “we”, “us”, or “our”) operating TrustAstrology.ai. CHILDREN PRIVACY POLICY is a distinct heading. This twin still does not paste the TSX paragraphs. - Questions route to support@trustastrology.com on Contact Information. Read with Terms of Use. - Sibling policy URLs in this folder (PAGES one-liners; HTML at the same path is the controlling legal or wallet text): - Privacy Policy (`/privacy`): Legal privacy policy of AISeer Intelligence Systems Pvt. Ltd. for TrustAstrology, covering what data is collected and how it is used. - Terms of Use (`/terms`): Legal terms of use for the TrustAstrology website and services operated by AISeer Intelligence Systems Pvt. Ltd. - Wallet Terms (`/wallet-terms`): Legal terms for the in-app wallet, including how coins are credited, spent, and what they can be used for on TrustAstrology. - Payment Policies (`/payment-policies`): Payment, refund, and billing policy for purchases on TrustAstrology, including how charges and disputes are handled. - Shipping and Delivery (`/shipping-and-delivery`): Shipping and delivery policy as published on the live HTML (digital delivery headings, not a warehouse SLA reprint). - Wallet (`/wallet`): In-app wallet screen for viewing coin balance and purchasing packs used for chat, calls, and other paid actions. - What Is Wallet (`/what-is-wallet`): Explains how the TrustAstrology wallet and coins work, what they pay for, and links to the wallet terms. - Subscriptions (`/subscriptions`): Lists or manages TrustAstrology subscription membership, including what the membership unlocks on the site. - Operator named on legal HTML: AISeer Intelligence Systems Private Limited (also styled AISeer Intelligence Systems Pvt. Ltd. in the catalog). Support on Contact Us: support@trustastrology.com; +91 8700561469. Office: 2-A/3 S/F Front Side, Mansion, Asaf Ali Road, Turkman Gate, Delhi-110002, India. - Wallet UI chrome (not legal): What is wallet?; Wallet Transactions; Terms And Conditions (footer link to `/terms`); decorative line Enjoy seamless single tap payments. Success toast: Wallet balance updated. - What Is Wallet FAQ titles: What is wallet?; How do I add money to my wallet?; What can I use my wallet for?; Does wallet balance expire? CTAs Top up wallet and Full terms. Use named: Chat, Audibles, Karma Cards, and Avatar. - Subscriptions H1 Subscriptions. Active copy: You already have an active subscription. - Privacy heading map (coverage, not a reprint): USER'S CONSENT (personal identification, contact, birth details, forecasts; read with Terms of Use); Collection of Personal Information (phone OTP, first name, last name, DOB); PURPOSE AND USE OF DATA/INFORMATION COLLECTION (personalized profile; DOB optional for some services after phone verify); Data Deletion (Account, My Profile, Edit, Delete Account; or support@trustastrology.com); Voice Recording and Microphone Permission (voice-as-audio in chat); Camera Permission (camera and gallery; palm, face, profile, and other uploads only when you start them); COMMITMENT; INFORMATION COLLECTED BY WEBSITE; PERSONAL IDENTIFIABLE INFORMATION (Creating an account / Registration data; Log Files, IP Address and Cookies; Miscellaneous Activities); NON - PERSONAL IDENTIFIABLE INFORMATION; SECURITY MEASURES; USAGE OF THE INFORMATION; CONFIDENTIAL; CHILDREN PRIVACY POLICY; Safety and Security; DISCLAIMER; Contact Information (AISeer Intelligence Systems Private Limited). - Terms heading map: 1. Introduction; 2. Services Provided; 3. User Responsibilities; 4. Disclaimers (Accuracy of Information; No Professional Advice; Actions Based on Information); 5. Limitation of Liability; 6. Intellectual Property; 7. Third-Party Links; 8. Modifications to the Terms and Conditions; 9. Termination; 10. Governing Law; 11. Contact Information. - Wallet Terms heading map: 1. Definitions; 2. Eligibility; 3. Adding wallet balance; platform-controlled logic / no fixed monetary equivalence / right to modify logic; 5. Validity and expiry; 6. Cancellations and refunds; 7. Fraud, abuse and compliance; 8. Program changes and termination; 9. Governing law; 10. Contact. - Payment Policies heading map: 1. Introduction; 2. Overview of Services; 3. Privacy & Data Processing — Important; 4. Subscription Plans and Pricing; 5. Billing, Auto-Renewal and Checkout Consent; 6. Fair Use and Usage Limits; 7. Cancellation Policy; 8. Refund Policy; 9. Service Activation and Log Retention; 10. Refund Request Process; 11. Refund Processing; 12. Chargebacks and Payment Disputes; 13. Security and Personal Data Breach; 14. Data Processors and Cross-Border Transfers; 15. Data Principal Rights; 16. Children's Data; 17. Cancellation by TrustAstrology; 18. Service Interruptions; 18A. Force Majeure; 19. Modifications; 20. Grievance Redressal Officer; 20A. Limitation of Liability; 20B. Waiver of Class or Representative Actions; 20C. Entire Agreement; 21. Governing Law and Jurisdiction; 22. Contact Information. - Shipping heading map: Effective Date: 31 Aug 2026; 1. Digital Service Delivery (1.1 Instant Digital Access; 1.2 Email Confirmations and Reports; 1.3 Availability); 2. Physical Gift Delivery (2.1 Complimentary plan gifts; 2.2 Shipping area and timeline; 2.3 Address accuracy and delivery issues); 3. Customer Support; 4. Policy Updates. - This markdown is a map of live headings and what the document covers. It is not a full reprint of the TOS. The HTML URL is the controlling legal text. This file does not quote pack INR, SKUs, or engine URLs. - Batch 8 catalog (all 24 twins in this pass; PAGES title, path, one-liner — open the public `/{path}.md`): - Home (`/` / `/index.md`): Introduces TrustAstrology and Maya, and lists Vedic calculators, chat, reports, audiobooks, and mantras that use a birth date, time, and place. - About TrustAstrology (`/about`): Explains that TrustAstrology is operated by AISeer Intelligence Systems Pvt. Ltd. in Delhi and that Maya is the AI astrologer on the platform. - Plans (`/plans`): Lists TrustAstrology membership plans and what each plan includes for chat, reports, and other tools, without promising specific outcomes. - My Feed All (`/my-feed/all`): Mixed personalized feed of mantras, wallpapers, flips, and related cards assembled for the signed-in profile; contents change as new items are generated. - My Feed (`/my-feed/feed`): Home feed of personalized cards for the signed-in user; it is a stream of generated items, not a static article, and updates as the catalog changes. - Flips (`/my-feed/flips`): Short flip-style cards generated for the signed-in profile; the set changes over time and is not a fixed daily horoscope text. - Wallpaper (`/my-feed/wallpaper`): Yantra and temple wallpaper gallery the user can personalize; it lists image items rather than a chart calculation. - Feed Products (`/my-feed/products`): Product cards surfaced in the feed that link to store or in-app items; it is a catalog slice, not a birth-chart calculator. - Feed Reports (`/my-feed/reports`): Report teasers in the feed that open PDF astrology reports; generation still needs the birth details required by each report. - Avatar (`/avatar`): Tool to generate a profile avatar from a photo with optional spiritual or style treatments; it is image generation, not a kundli calculation. - Karma Cards (`/karma-cards`): Explains the Karma Cards product: a drawn card set generated for the user after birth details are on file, presented as symbolic prompts. - All Karma Cards (`/karma-cards/all-karma-cards`): Live list of your generated Debt/Growth pairs (No karma cards generated yet.), not a full-deck gallery. - Voice Call (`/call`): Starts a live voice session with Maya on astrology topics; a wallet balance and birth details are used when the call begins. - Privacy Policy (`/privacy`): Legal privacy policy of AISeer Intelligence Systems Pvt. Ltd. for TrustAstrology, covering what data is collected and how it is used. - Terms of Use (`/terms`): Legal terms of use for the TrustAstrology website and services operated by AISeer Intelligence Systems Pvt. Ltd. - Wallet Terms (`/wallet-terms`): Legal terms for the in-app wallet, including how coins are credited, spent, and what they can be used for on TrustAstrology. - Payment Policies (`/payment-policies`): Payment, refund, and billing policy for purchases on TrustAstrology, including how charges and disputes are handled. - Shipping and Delivery (`/shipping-and-delivery`): Shipping and delivery policy as published on the live HTML (digital delivery headings). - Wallet (`/wallet`): In-app wallet screen for viewing coin balance and purchasing packs used for chat, calls, and other paid actions. - What Is Wallet (`/what-is-wallet`): Explains how the TrustAstrology wallet and coins work, what they pay for, and links to the wallet terms. - Subscriptions (`/subscriptions`): Lists or manages TrustAstrology subscription membership, including what the membership unlocks on the site. - Feedback (`/feedback`): Form for sending product feedback to TrustAstrology; it collects comments, not a birth chart. - Report an Issue (`/report-an-issue`): Form for reporting a technical or account issue to TrustAstrology support, separate from astrological report products. - Contact Us (`/contact-us`): Contact details for AISeer Intelligence Systems Pvt. Ltd., including support email. Live HTML has no form. - Folder index for My Feed: `/feed/llms.txt`. Start, policies, and marketing pages are listed in the root `/llms.txt` (no nested folder index). Public markdown stays `/{path}.md`. ## Related - [Terms of Use](/terms.md) - [Contact Us](/contact-us.md) - [Payment Policies](/payment-policies.md)